PRIVACY POLICY

Education Framework, Inc. (“EFI,” “us,” “our,” or “we”) is committed to the confidentiality and security of personal information provided to us through our website and online services (collectively, the “Services”).  This privacy policy applies to the use of our Services and describes how we protect information gathered from the users of our Services.

  1. How EFI Collects and Uses Information.

Our Services include privacy compliance software that allows School Districts to manage their student data privacy obligations.  In connection with providing the Services, we collect information about School Districts and their users.  The information we collect includes personally identifiable information (“Personal Information”).  We strive to collect only the information that is necessary to provide the Services.

When a School District registers for our Services or corresponds with us online, we collect information about the School District, such as the administrator managing the School District's account with us, teachers, and staff.  We use the information gathered or provided in order to provide our Services, maintain and improve the functionality of our Services, and to communicate with School Districts including administrators, teachers, and staff.  As used in this privacy policy, “parent” includes legal guardian.   

School Districts that register for our Services provide us access with Personal Information. Depending on the scope of Services that a School District has registered for, we may provide access to our Services to School Districts (including administrators and teachers), using the user’s own login credentials. If you are a parent or a student and have questions about the School District's use of technology or approved websites or applications, please contact the School District directly. EFI may provide data to School District's through the Services about third-party websites or applications.  That information is provided at the School District's request.  EFI does not endorse, authorize, or approve the School Districts’ use or access to technology products or services in School District or by School District personnel. 

If parents use our Services through the School District's account with us, we will collect information from the parent only as necessary to provide the Services to the parent on behalf of the School District.

We treat all Personal Information, and all other information provided to us by the School District and its users, as confidential and protect it as provided in this privacy policy.  

We will retain information that we access, gather or collect on behalf of School Districts for as long as the School District account is active or as needed to provide the Services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you Services.   It is also important to remember that we are obligated by law to delete Personal Information upon the request of a School District where such Personal Information is under the control of that School District.  School District's authority arises under state and federal law.  If you have questions about your School District's information practices, please contact the School District directly. 

We are continually working to enhance and improve our Services.  We may use De-identified Information (defined below) and other information provided to us by the School Districts and its users in connection with supporting, maintaining, developing, troubleshooting and otherwise working to improve and enhance the Services.

We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Services will automatically gather some types of information when users visit or use our Services.  We also collect analytics data and use third-party analytics tools to help us measure traffic and usage trends for the Services and to diagnose or fix technical problems. These tools collect information sent by your browser or mobile device, including the web pages you visit, the files you viewed or transmitted, how you use the Services, the geographic location from which you access the Service, and other information that assists us in improving our Services.  We collect and use this analytics information in de-identified and aggregate form such that it cannot reasonably be manipulated to identify any particular individual user or visitor (“De-identified Information”). We may use De-identified Information to create reports on usage trends and efficiency metrics that may include the name of the School District.

We may use “cookies” (session ID or persistent) to store relevant user session information and user preferences.  We may use the information collected through cookies to make it easier for you to use or navigate within our Services.  A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.  EFI does not respond to “Do Not Track” browser signals.  If you reject cookies, you may still use our Services, but your ability to use certain features or functions may be limited.  We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our users. We may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of our Services and is only used for School District related purposes or for enhancement and support of the Services.

The use of cookies by our partners, affiliates, tracking utility company, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers use session ID cookies to make it easier for you to navigate our site.

When you access our Service through a mobile device we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Education Framework. A device identifier may convey information to us about how you browse and use our Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of our Service may not function properly if use or availability of device identifiers is impaired or disabled.  

  1. How EFI Shares Information.

We will never sell, rent, or exchange Personal Information we collect for marketing purposes or otherwise.

We may share information with third party vendors, hosting partners, and analytic companies to provide the necessary hardware, software, emailing, networking, storage, and related technology required to perform the Services. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

We will share your Personal Information to the extent necessary to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud, or to respond to a government request, or with your consent. 

If we sell, dissolve, or merge our business, you will be notified via email of any choices you may have regarding your Personal Information.  We will endeavor to prohibit the transfer of Personal Information to another owner or business unless that new owner or business has adopted privacy standards and policies that are at least as secure as ours.

We may also share Personal Information on behalf of the School District if instructed or authorized by the School District.  Depending on the level of Services that a School District has registered for, our Services may allow School Districts to use Personal Information to interact with teachers, staff, and third-party websites, applications or other web-based services for the benefit of the School District.  Our privacy policy and practices do not apply to any third-party products or services.  School Districts are responsible for verifying that adequate privacy protections exist before engaging such third-party websites, application, or other web-based product or service through our Services.   

  1. Data Protection and Security.

EFI uses commercially reasonable physical, technical, and administrative safeguards to preserve the integrity and security of all information collected through our Services. Our Services take reasonable steps to verify your identity before granting you access to your account. However, you are responsible for maintaining the security of your unique password and account information, and for controlling access to your email communications from EFI at all times. EFI cannot ensure or warrant the security of any information you transmit to EFI or guarantee that information we collect may not be accessed, disclosed, altered, or destroyed.  Services are limited to use by School Districts located in the United States and information stored in the Services is stored on servers located in the United States.

We encrypt the transmission of Personal Information using secure socket layer technology (SSL). We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. If you have any questions about security on our site, please contact us at support@educationframework.com.

In the event that any Personal Information under our control is compromised as a result of a breach of security, EFI will investigate and, where appropriate, notify those individuals whose information may have been compromised.

  1. Choices About Your Personal Information.

School Districts can update account information and customize their Services through their administrator account. If you have questions about modifying, reviewing, or deleting School District records, please contact Education Framework technical support. 

If a School District terminates or otherwise discontinues our Services, EFI will delete all Personal Information within a commercially reasonable time, to be no later than 14 business days after services are discontinued. We may keep De-identified Information. If you have questions about data retentions, please contact us via email or U.S. mail.

Mail:

Education Framework Inc.

P.O. BOX 1362

Bend, Oregon 97709

support@educationframework.com

 

  1. Children’s Privacy

We do not collect information from students, including children under 13. If you think that we have inadvertently gathered personally identifiable information from a child under the age of 13, please contact us at support@educationFramework.com. We reserve the right to verify the complaint but will promptly delete any unauthorized information.  

  1. Links to other Websites or Services.

We do not select, control, or authorize the use of any third-party products or services, including any websites, applications, or web-based services that are linked to or available through our Services.  School Districts should always confirm that such third-party product or services have adequate privacy protection policies and practices before utilizing or authorizing their use.

  1. Changes to Our Policy.

We may update or change this privacy policy from time to time and encourage you to periodically review this page for the latest information on our privacy practices. If we are going to make significant changes in the way we use Personal Information, we will give you advance notice of at least 14 days.

  1. Contact Us.

Education Framework Inc.

P.O. BOX 1362

Bend, Oregon 97709

support@educationframework.com

 

1 (877) 978-1583

Notice:  Technology contained within the Services is the subject of one or more pending patent applications.

Last Updated: May 27th, 2020.